Returns & Exchanges
At LEDPROFILES, we want you to be completely satisfied with your lighting solutions; if your order isn't the perfect fit for your home project, you can return it within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the specific LED profiles or accessories you wish to return to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the items in their original packaging, ensuring all mounting clips, end caps, and diffusers are included to prevent damage during transit.
Ship the Items
Affix the provided shipping label or use your preferred carrier to send the package back to our main distribution center for inspection.
Receive Your Refund
Once our quality control team verifies the condition of the profiles, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing